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It couldn't hurt to test out various sites for user evaluations of a provider either. You will indeed find a more complete representation of them, the quality of their results, and potentially their willingness to handle the occasional customer grievances that will come. This is unavoidable for any sizeable business though so inspect carefully and keep the numbers in perspective. 15 complaints out of one million isn't horrible. Particularly if only two out of the fifteen weren't resolved satisfactorily. Start unravelling all your reverse phone lookup mysteries immediately with the Reverse Phone Service directory!