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It couldn't hurt to test out various sites for user reviews of a source either. You will indeed find a more complete picture of them, the superiority of their findings, and possibly their compliance to handle the intermittent customer grievances that will come. This is inescapable for any large business though so look carefully and keep the numbers in perspective. 15 complaints out of one million isn't bad. Especially if only 2 out of the 15 were unable to be resolved satisfactorily. Start unravelling all your reverse phone lookup mysteries right away with the Reverse Phone Service directory!