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It couldn't hurt to test out various websites for user evaluations of a source either. You will indeed find a more comprehensive representation of them, the quality of their findings, and potentially their willingness to deal with the occasional customer complaints that will come. This is inescapable for any sizeable business though so look carefully and keep the numbers in perspective. 15 complaints out of one million isn't horrible. Especially if only two out of the 15 weren't resolved agreeably. Begin deciphering all your reverse phone lookup mysteries immediately with the Reverse Phone Service database!