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It couldn't hurt to test out various sites for user reviews of a source either. You will indeed find a more complete picture of them, the quality of their results, and possibly their compliance to handle the intermittent customer grievances that will occur. This is unavoidable for any sizeable company nonetheless so look carefully and keep the numbers in perspective. 15 complaints out of one million isn't horrible. Particularly if only two out of the fifteen weren't resolved satisfactorily. Start deciphering all your reverse phone lookup mysteries today with the Reverse Phone Service database!