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It couldn't hurt to test out other sites for user reviews of a source either. You will indeed find a more complete representation of them, the quality of their results, and potentially their compliance to deal with the intermittent consumer complaints that will come. This is inescapable for any large company though so inspect carefully and keep the numbers in perspective. 15 complaints out of one million isn't horrible. Especially if only 2 out of the fifteen weren't resolved agreeably. Begin deciphering all your reverse phone lookup mysteries right away with the Reverse Phone Service directory!