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It doesn't hurt to test out various sites for user reviews of a source either. You will indeed discover a more complete picture of them, the quality of their findings, and possibly their compliance to handle the intermittent customer complaints that will come. This is inescapable for any sizeable business though so look carefully and keep the numbers in perspective. 15 complaints out of a million isn't bad. Particularly if only 2 out of the 15 were unable to be resolved agreeably. Start deciphering all your reverse phone lookup mysteries immediately with the Reverse Phone Service directory!