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It couldn't hurt to test out various websites for user evaluations of a provider either. You will indeed discover a more complete picture of them, the quality of their findings, and potentially their compliance to handle the occasional customer grievances that will come. This is inescapable for any sizeable business though so look carefully and keep the numbers in perspective. 15 complaints out of a million isn't horrible. Especially if only two out of the 15 were unable to be resolved satisfactorily. Begin deciphering all your reverse phone lookup mysteries today with the Reverse Phone Service database!