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It couldn't hurt to check other websites for user reviews of a source either. You will indeed find a more comprehensive picture of them, the quality of their findings, and potentially their compliance to deal with the intermittent customer grievances that will come. This is unavoidable for any large business though so look carefully and keep the numbers in perspective. 15 complaints out of one million isn't horrible. Particularly if only 2 out of the 15 weren't resolved satisfactorily. Start deciphering all your reverse phone lookup mysteries right away with the Reverse Phone Service database!