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It doesn't hurt to test out other sites for user reviews of a provider either. You will indeed discover a more comprehensive picture of them, the quality of their findings, and possibly their compliance to handle the occasional customer grievances that will come. This is inescapable for any sizeable business though so look carefully and keep the numbers in perspective. 15 complaints out of a million isn't bad. Especially if only two out of the fifteen were unable to be resolved satisfactorily. Begin unravelling all your reverse phone lookup mysteries right away with the Reverse Phone Service database!