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It doesn't hurt to test out various sites for user reviews of a provider either. You will indeed find a more complete representation of them, the quality of their findings, and possibly their willingness to handle the intermittent customer complaints that will come. This is inescapable for any sizeable business though so look cautiously and keep the numbers in perspective. 15 complaints out of one million isn't horrible. Especially if only two out of the 15 weren't resolved agreeably. Start unravelling all your reverse phone lookup mysteries today with the Reverse Phone Service directory!