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It couldn't hurt to test out other sites for user evaluations of a provider either. You will indeed discover a more complete picture of them, the superiority of their results, and potentially their compliance to handle the intermittent customer grievances that will come. This is unavoidable for any large company though so inspect carefully and keep the numbers in mind. 15 complaints out of one million isn't bad. Especially if only 2 out of the fifteen were unable to be resolved satisfactorily. Start unravelling all your reverse phone lookup mysteries today with the Reverse Phone Service database!