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It doesn't hurt to check other sites for user reviews of a source either. You will indeed discover a more complete picture of them, the quality of their findings, and possibly their willingness to deal with the intermittent consumer complaints that will come. This is unavoidable for any large business though so inspect carefully and keep the numbers in perspective. 15 complaints out of a million isn't horrible. Especially if only 2 out of the 15 weren't resolved satisfactorily. Start deciphering all your reverse phone lookup mysteries immediately with the Reverse Phone Service database!