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It couldn't hurt to test out other sites for user evaluations of a source either. You will indeed find a more comprehensive representation of them, the quality of their findings, and possibly their willingness to deal with the occasional customer complaints that will occur. This is unavoidable for any sizeable business though so inspect cautiously and keep the numbers in perspective. 15 complaints out of one million isn't bad. Especially if only 2 out of the 15 were unable to be resolved satisfactorily. Start unravelling all your reverse phone lookup mysteries right away with the Reverse Phone Service directory!