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It couldn't hurt to test out other websites for user evaluations of a source either. You will indeed find a more complete picture of them, the superiority of their findings, and possibly their willingness to deal with the occasional customer complaints that will occur. This is inescapable for any large company though so inspect carefully and keep the numbers in perspective. 15 complaints out of one million isn't bad. Especially if only two out of the fifteen were unable to be resolved satisfactorily. Start deciphering all your reverse phone lookup mysteries right away with the Reverse Phone Service directory!