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It doesn't hurt to test out other sites for user evaluations of a provider either. You will indeed find a more complete picture of them, the quality of their results, and possibly their willingness to handle the intermittent consumer complaints that will occur. This is inescapable for any large business though so look carefully and keep the numbers in mind. Fifteen complaints out of a million isn't bad. Especially if only 2 out of the fifteen weren't resolved agreeably. Start deciphering all your reverse phone lookup mysteries right away with the Reverse Phone Service database!