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It couldn't hurt to test out other sites for user evaluations of a provider either. You will indeed find a more comprehensive picture of them, the quality of their findings, and possibly their willingness to handle the occasional customer grievances that will occur. This is inescapable for any large business though so look carefully and keep the numbers in mind. 15 complaints out of a million isn't bad. Especially if only 2 out of the 15 were unable to be resolved satisfactorily. Start deciphering all your reverse phone lookup mysteries today with the Reverse Phone Service database!