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It couldn't hurt to test out various sites for user reviews of a provider either. You will indeed find a more comprehensive picture of them, the superiority of their results, and possibly their willingness to handle the occasional customer grievances that will occur. This is inescapable for any large company though so inspect carefully and keep the numbers in perspective. 15 complaints out of one million isn't horrible. Especially if only two out of the 15 weren't resolved satisfactorily. Start unravelling all your reverse phone lookup mysteries right away with the Reverse Phone Service directory!