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It couldn't hurt to test out various sites for user reviews of a source either. You will indeed find a more complete representation of them, the quality of their results, and possibly their willingness to handle the occasional customer grievances that will come. This is inescapable for any large business though so look carefully and keep the numbers in perspective. 15 complaints out of one million isn't horrible. Especially if only 2 out of the 15 were unable to be resolved satisfactorily. Start unravelling all your reverse phone lookup mysteries immediately with the Reverse Phone Service database!