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It couldn't hurt to test out various sites for user evaluations of a provider either. You will indeed discover a more comprehensive representation of them, the quality of their results, and possibly their willingness to deal with the occasional customer complaints that will come. This is inescapable for any sizeable business though so look cautiously and keep the numbers in perspective. 15 complaints out of one million isn't bad. Especially if only 2 out of the 15 weren't resolved satisfactorily. Start unravelling all your reverse phone lookup mysteries today with the Reverse Phone Service directory!