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It couldn't hurt to test out other websites for user reviews of a provider either. You will indeed discover a more comprehensive picture of them, the quality of their results, and possibly their compliance to deal with the intermittent consumer grievances that will occur. This is inescapable for any large business though so look cautiously and keep the numbers in perspective. 15 complaints out of a million isn't bad. Especially if only two out of the 15 weren't resolved satisfactorily. Begin unravelling all your reverse phone lookup mysteries today with the Reverse Phone Service database!